Terms of service
Thank you for visiting the SPIRITUAL CHIC website.
Welcome to SPIRITUAL CHIC. It is important that you read the following terms and conditions before making any purchases in our online store. The use of the website www.spiritualchicbrand.com, which provides you with access to a wide variety of items, including, among other things, information on clothing and accessories, is subject to the terms and conditions of this agreement. www.spiritualchicbrand.com reserves the right, in its sole discretion, to change, modify, add or remove portions of these terms and conditions of use, at any time. It is the site user's responsibility to constantly review these terms and conditions for changes. Changes are effective immediately once they have been posted on the site. By using the site www.spiritualchicbrand.com the customer agrees and accepts these terms of use. If you do not accept them, you must stop using this website.
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE YOU BEGIN TO USE THE WEBSITE.
BY USING THE WEBSITE AND MAKING YOUR PURCHASE YOU WILL ACCEPT THE TERMS AND CONDITIONS.
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- Changes to the Terms and Conditions
We may revise and update these Terms and Conditions from time to time in our sole discretion.
All changes are effective immediately when we post them and apply to your access and use of the website thereafter. You are expected to check this page from time to time to take note of any changes we made, as they are binding on you. Your continued use of the Website following the posting of revised Terms and Conditions means that you accept the changes. Although we will notify you prominently on our website when we make changes to the Terms and Conditions, you are expected to check this page periodically so that you are aware of any changes that are binding on you.
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- Changes to the website
We may update the website from time to time. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material. We may change the website at any time with or without notice. We may suspend access to the website or close it indefinitely.
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- Payments
The payment methods available on our page at the moment are through PayPal, Debit and Credit Cards as well as the offline mode which consists of a SPEI or OXXO Pay deposit which you can make at any OXXO in the Mexican Republic. It is essential to send proof of payment to spiritualchicapparel@gmail.com, and to WhatsApp 6461795626 without proof there is no shipment.
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- Shipment
All products purchased from the Company are transported and delivered to you by an independent operator not affiliated with or controlled by the Company. Title to products purchased from the Company passes to you upon receipt of full payment, including shipping and handling charges.
Currently, SPIRITUAL CHIC shipments apply only in Mexico and the United States. Orders are shipped within 3 to 6 business days of receiving payment. The estimated arrival time of the shipment depends on the parcel and delays resulting from unforeseen circumstances are not subject to refund. SPIRITUAL CHIC is not responsible for delays or undeliverable shipments resulting from incomplete or incorrectly provided data. It is the customer's responsibility to provide complete data at the time of making the purchase.
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- What happens if my shipment was not delivered?
If you cannot find someone to receive the merchandise, the courier provider will make a maximum of 2 visits to your home. If on the third visit it is not possible to deliver your package, the product will be located in an office of the courier company by a certain time according to the policies of each messaging service. Please dial the customer service number of the corresponding parcel to schedule delivery or collection at the offices; Each parcel has a time to store your shipment, if it expires it is returned to its place of origin. -------------------------------------------------- -------------------------------------------------- ----------------------------
- What happens if my shipment was returned?
- We will send you an email to inform you that your products have been returned to our offices.
- You must make the reshipment payment using the package that was sent to you.
- After making the deposit or transfer, you must send proof of payment to spiritualchicapparel@gmail.com, with your order number and the address where you wish to receive your product.
- We will proceed with a new shipment and will send you your tracking number by email.
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- Lost or stolen packages
SPIRITUAL CHIC is not responsible for lost or stolen packages if they are confirmed as delivered by the parcel company. The customer must follow up and file a report to the customer service number of the corresponding parcel so that they assume responsibility for any loss or damage to the items. However, you can request our support with the follow-up of the incident by sending us an email to spiritualchicapparel@gmail.com, where you must include your guide number, report number, order number, and a brief explanation of the situation, it is very You will probably be asked for additional information or references about your address.
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- Delayed packages
SPIRITUAL CHIC is not responsible for packages delayed by the corresponding parcel company. The customer must follow up and file a report with the parcel customer service number so that they can assume responsibility and report the reasons for the delay, as well as the location of the package.
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- Guarantees and responsibility
Delivery times are estimated, this information is provided by the parcel company, which is external to us and we cannot guarantee compliance.
SPIRITUAL CHIC will not assume any responsibility for packages delivered to incorrect addresses. We ask that you review and make sure that the shipping address is correct. If not, you have 1 business day after placing your order to contact us and modify your address.
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- Refund
By using this website, you understand and agree that you will not receive refunds or exchanges for any products provided by the Company once our supplier or we deliver these items to the carrier delivering these products.
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